Have you visited our frequently asked questions page to see if you can find what you're looking for there?
Broadband queries
If you have a query regarding your broadband service please call 0800 4320200, lines are open every day from 7:30am to 10pm.
Alternatively, please visit Member Centre or talk to a customer service agent via Live Chat.
Plusnet Rewards queries
If you have a query regarding your Plusnet Reward please call 0344 381 5059. Lines are open Monday – Friday 9am to 6pm.
Alternatively please complete the fields below and we will aim to get back to you within 36 working hours.
